Existing Customers

Would you like to be part of our Recommend a Friend scheme that will see you and your friend benefitting from a discount on your insurance.  We never inflate our prices so you will both benefit from a real discount. 

What do you need to do?

1.Give your friend your policy reference number and tell them to call and get a quote with us on 020 8984 0777. 

2.When they quote your reference a 5% discount will be applied to their quote.  

If they purchase the policy a 5% discount will be applied to the next renewal premium on your policy. 

*Both 5% discounts given on introduction of new business can only be applied once.  

Terms and Conditions 

·         The Comfort Recommend a friend scheme is open to any existing Comfort customer, who is UK resident and over 18 (“Policyholder(s)”) and only applies to recommended friends who purchase a new Aviva Motorhome or Campervan policy direct from Comfort where the annual premium is over £100 and the purchaser has not been a customer with Comfort for 12 months before taking out this policy (“New Customer(s)”).

 ·         Where more than one person is named as a policyholder, any of the named persons is eligible, as an existing Comfort customer, to recommend a friend and will be eligible to receive any reward which may be due.

 ·         In order to take part in this promotion, Existing policy Holders must provide the New Customer there reference number in order for us to allocate the discount at the existing policy holders reference at their next renewal.

 ·         Where a New Customer is recommended by more than one friend, the discount will be given to the friend whose referral policy reference is first obtained.

 ·         This offer cannot be used in conjunction with any other voucher, cash back or friends and family offer being run by Comfort or any of its affiliate partners, or in conjunction with any existing customer discounts or employee benefit schemes.

 ·         All New Customers will be sent an email using the contact details that have been provided to us in relation to this promotion. The Policyholder recommending the New Customer will be identified in the subject matter of the email so the New Customer can see who recommended them. We will not use any personal information for any other marketing promotions or any other purpose.

 ·         Aviva customer employees are eligible to participate in this scheme.

 ·         A New Customer can only make one purchase per specified product in conjunction with the Recommend a friend scheme

 ·         Comfort reserves the right to withdraw the offer at any time. However, friends recommended prior to the offer being withdrawn will still be eligible to take part.


If you are looking to cancel your existing policy, please visit our cancellation policy page.

*Please note that any notification of changes to an existing policy will not take effect until confirmed by us.


If you have had an accident in Europe and need to make a claim then you need to call our European claims helpline. Call 44 1603 603 047 as soon after the accident as possible.

Download The European Accident Statement form you will require here.


Need to Make a Claim?

For more information about making a claim, please visit our claims page here.

Customer Service and Complaints

For more information about our customers services and complaints procedure please visit our detailed page here


History of the VW Campervan


Why us...

aviva_logoComfort Insurance has enjoyed a long-term relationship with Aviva and many of our products are jointly developed with the UK’s largest insurer. We are committed to ensuring you get the right cover for you and your motorhoming lifestyle.

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  • We are extremely proud to announce that for the 10th time in 11 years Comfort Insurance has been named Motorhome Insurance provider of the Year!

  • Which Motorhome Insurance Provider 2015Comfort Insurance are Which Motorhome Insurance Provider of the Year for the 5th year in a row!

  • Untitled-2Comfort Insurance are honoured to have done it again! For the 4th year in a row we are winners of Motorhome Insurance Provider of the Year.

  • motorhome-award-winner-2013

    Comfort Insurance are the proud winners of theWhich Motorhome Insurance Provider of the Year 2013 with a fantastic10 / 10 rating for our service.
  • motorhome-award-winner-2012

    Comfort Insurance are ecstatic to be the Which Motorhome Insurance Provider of the Year 2012.

  • motorhome-award-winner-2011

    We are the delighted winners of the Which Motorhome Insurance Provider of the Year 2011.

  • motorhome-award-winner-2009

    Award Image: Comfort Insurance are the Which Motorcaravan Insurance Provider of the Year 2009.

  • motorhome-award-clearest-paperwork-2008

    Our policies are easy to understand. We are the Which Motorcaravan Clearest Paperwork 2008 winners.

  • motorhome-award-best_package-2007

    Comfort Insurance won the Motor Caravan Best Package 2007 Award.

  • motorhome-award-winner-2007We are the Which Motorcaravan Insurance Provider of the Year 2007 Winners.

  • motorhome-award-winner-2006Comfort Insurance won the Motor Caravan Insurance Provider of the year 2006.

Ten Time Winners...

InsuranceLogo2-300x283Comfort Insurance is delighted to announce for the 10th time in 11 years we have won the prestigious award that recognises outstanding product and service in our industry.

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